Municipalities must protect against cyber attacks

Canadian towns and cities hold valuable data yet are poorly prepared to detect and fend off attacks

Municipalities must protect against cyber attacksCybercriminals have caught Canadian municipalities flat-footed. Our cities must get with the times or send more taxpayer money and private data out the door. Cybercrime costs Canada $3.12 billion a year. A portion of that involves ransom payments to cybercriminals who digitally hold computers hostage. Ransomware, which involves remotely encrypting hard drives and demanding money…

Adding the human element to virtual communication

From email to phone calls to video conferencing, how to manage what you project to make the best leadership impression

Adding the human element to virtual communicationBeing perceived as a leader is the essence of leadership presence. While most of my coaching focuses on helping leaders enhance their presence in face-to-face encounters, I also realize that a different set of skills is required for projecting leadership presence when communicating virtually. Communication mediums run a spectrum from lean to rich. A lean…

Lack of competition pushes up your cost to use the Internet

Canada is among the world’s leaders when it comes to restrictive foreign ownership rules, and the digital realm is no exception

Lack of competition pushes up your cost to use the InternetMany of the close to 90 per cent of Canadians who subscribe to home Internet plans will begin to see their monthly bills go up next month by, it appears, $2 to $9 a month. It could be more and if you’re on a locked-in plan you might not feel the impact right away. But…

Is there economic salvation for Alberta in 2019?

The rise of intangibles is the most significant transformation in capitalism since the industrial revolution. Now we have to monetize it

Is there economic salvation for Alberta in 2019?Alberta's economy has lurched toward crisis and panic this year. With the energy industry floundering, is there an alternative economy that could lead Alberta out of the wilderness? Surprisingly there is. And we don't have to start from scratch to renew growth. The resources are right in front of us, hidden in an obscure place…

CRTC wants to tax Internet users to subsidize content creators

What does and doesn’t stream over the Internet is none of the CRTC’s business

CRTC wants to tax Internet users to subsidize content creatorsSometime in the not too distant future, everyone who subscribes to the Internet should have to pay more to ensure more secure jobs and incomes for Canadian content creators whose lives have been disrupted by the Internet. That’s the pitch being made by Canada’s telecom and broadcast regulator to the federal government as it looks…

CRTC scales back its Internet ambitions for remote areas

The commission has released the eligibility criteria for accessing $750 million to expand Internet service to remote areas

CRTC scales back its Internet ambitions for remote areasWhen it comes to Internet service, whether its cellular, Wi-Fi, wireless, fixed or both, the one thing that matters most is speed – or so most Kitsilano condo dwellers would tell you. Because if you live in, say, Lunenberg County or Stony Rapids or Cambridge Bay, the thing that matters most about Internet service is…

The subsidy table is set, and actors and writers will dine

The CRTC has backed away from a 21st-century funding model for the creation of Canadian content. We'll all be poorer as a result

The subsidy table is set, and actors and writers will dineThe leaders of Canada’s creative rebellion have emerged victorious after two years of struggle. That means consumers will almost certainly pay more for years to come for their much-loved Canadian television content. The news came just prior to the Labour Day weekend. The Canadian Radio-television and Telecommunications Commission (CRTC) issued a decision confirming that it…

Can we preserve Canadian newspapers in the digital age?

Not if those publications must compete with the CBC, which operates with the generous help of taxpayers' money

Can we preserve Canadian newspapers in the digital age?An ominous silence has fallen over the demands to save Canada’s newspapers, even as more of their employees take the long walk into the abattoir of the industry’s ambitions. It was only 18 months ago that the Public Policy Forum report authored by Edward Greenspon – The Shattered Mirror: News, Democracy and Trust in the…

Learning to adapt to the growing gig economy

The labour market is changing. creating opportunity and putting pressure on business and government to adapt

Learning to adapt to the growing gig economyThe rise of the gig or sharing economy is one of the most visible trends shaping the contemporary labour market. Most gig jobs fall into the category of contingent work. Such work can be contrasted with a traditional job, in which a person has a durable and structured employment relationship with a specific employer. Today,…

Online grocery stampede changing the food retail landscape

The Amazon-Whole Foods buyout shocked the grocery world and is now leading to death by a thousand cuts for the food industry

Online grocery stampede changing the food retail landscapeOne after the other, grocers are going online. All of them, at some point over the last 12 months, have announced some sort of commitment to an e-commerce strategy. Costco launched its home delivery pilot in Ontario, while Maxi, Loblaws’ discount stores in Quebec, jumped on the virtual bandwagon with their Click and Collect program.…