Eliminating the rural-urban divide, one internet connection at a time

Many Canadians are fleeing cities only to realize how poorly serviced rural regions are in terms of internet access

Eliminating the rural-urban divide, one internet connection at a timeThey say food connects us all. So does the internet these days. Along with the provinces, the federal government says it is now on a path to give 98 per cent of the Canadian population access to high-speed internet by 2026. This is a much more ambitious target than the previous goal of 95 per…

The common – and elusive – humanity of wearing a mask

It’s a common religious philosophy. The secular world calls it the ethic of reciprocity. It’s the ultimate social no-brainer

The common – and elusive – humanity of wearing a maskThe go-to car radio station for people of my demographic profile in Regina is Rawlco Radio, home of the John Gormley Show, The Hour of Rage and, on Sundays, replays of Montreal’s popular Roy Green Show. This is red meat programming for grumpy old guys. You know – men who look like me and who,…

CRTC lacks perspective on vital telecom industry

When making daunting decisions, having people who have experience in industries under discussion is invaluable

CRTC lacks perspective on vital telecom industryNothing has been more vital to the functioning of Canada’s economy during the COVID-19 pandemic than the Internet. Yet recent appointments to the Canadian Radio-television and Telecommunications Commission (CRTC) reveal a government oblivious to its necessity. Nirmala Naidoo, for Alberta and the Northwest Territories, and Ellen Desmond, for the Atlantic and Nunavut, were added to…

New vision for CRTC is dangerously radical

Critics believe recommendations have the very real potential to limit how freely Canadians can access the Internet and what content they’ll be able to find when they do

New vision for CRTC is dangerously radicalConcern is growing over proposed changes to the federal approach to governing broadcasting in Canada. After two days of almost baffling silence following the release of a report calling for sweeping changes to how – and over what – the Canadian Radio-television and Telecommunications Commission (CRTC) exercises its regulatory powers, pundits and politicians are starting…

YouTube knocking down Canada’s protective cultural wall

Canada’s creative lobby may have turned its back on the world but that doesn’t mean Canadians are joining them in their quest to hide

YouTube knocking down Canada’s protective cultural wallCanada’s creative lobby may have turned its back on the world but that doesn’t mean Canadians are joining them in their quest to hide behind a big wall of regulations aimed at protecting them from foreigners. A recent study by Ryerson University’s Faculty of Communication and Design, entitled  Watchtime Canada: How YouTube Connects Creators and…

What can – and should – be done about CBC

Get CBC out of the advertising business on all of its platforms. And make its content available to other media for free within Canada

What can – and should – be done about CBCSeveral years ago, I by chance encountered a backbench member of Parliament who asked in a very straightforward fashion why we at the Canadian Radio-television and Telecommunications Commission (CRTC) didn’t “do something” about CBC. Mildly startled, I replied that if something was to be “done” about CBC, Parliament should just go ahead and do it.…

A chance to give Canada’s North real communication service

But will the CRTC take advantage of the appointment of Claire Anderson to pursue significant change?

A chance to give Canada’s North real communication serviceIt sounds a little bit like a Jack London novel but it’s true: I was sitting in the bar of the Gold Rush Inn in Whitehorse one day with a buddy when the barmaid asked what two old birds like us were doing in town. Looking around and being careful not to be overheard, we…

Does federal panel pose a threat to net neutrality in Canada?

By early 2020, we’ll know what the members think the government should do to modernize decrepit legislation

Does federal panel pose a threat to net neutrality in Canada?If you want to know how much in extra fees you might be paying or how much Canada intends to meddle with online content to make sure you watch what the government wants you to watch, you should start paying attention now. This week, the government panel reviewing the nation’s broadcasting and telecommunications legislation (known…

Poor customer service suggests Telus is doomed

After wasting hours of my life, I realized I was not the valued customer Telus continued to claim I was

Poor customer service suggests Telus is doomedOne of the first signs of a business headed for decline is poor customer service. When we fail to meet our customers’ expectations for our product or service, they generally start to leave us for other options. Business owners should always keep a close finger on the pulse of our customer service. For the three…

Lack of competition pushes up your cost to use the Internet

Canada is among the world’s leaders when it comes to restrictive foreign ownership rules, and the digital realm is no exception

Lack of competition pushes up your cost to use the InternetMany of the close to 90 per cent of Canadians who subscribe to home Internet plans will begin to see their monthly bills go up next month by, it appears, $2 to $9 a month. It could be more and if you’re on a locked-in plan you might not feel the impact right away. But…
1 2 3